When a telephone interviewer contacts you the telephone number 02392 958174 will be displayed.

If you want to make an appointment for the interviewer to call or have a query about the survey you've been asked to take part in, please call us on 0800 298 5313. Minicom users should dial 18110 before this number.

Opening times are:
9am-9pm on Monday to Thursday
9am-8pm on Friday
9am-1pm on Saturday

For the Crime Survey for England and Wales please ring the Crime Survey information line at TNS-BMRB on 0800 051 0882

For the National Survey for Wales please call: 0800 496 2119


We welcome your suggestions about how we can improve our surveys and would also like to hear from you if you are happy with the service you have received.

You can email us at: surveyfeedback@ons.gsi.gov.uk.